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Infrastructure

We Own The Infrastructure From Compute To Connectivity

Tell us what you’re building, and we’ll help you find the right infrastructure for it.

Introduction

It’s fairly common to associate a certain tool with a certain job or discipline. For example, when you think of bubble wrap, you probably think about packaging a fragile item. Or, if you’re being totally honest, you might think about the catharsis you experience taking a sheet and popping each bubble one at a time (or as many as possible at once, depending on the type of day it's been).

No matter what it is, almost no one’s first association with bubble wrap is home decor. Well, except for the two people who invented it. Bubble wrap was originally marketed as wallpaper. Yes, you read that right. It wasn’t until nearly three years after it originally came on the market that bubble wrap was presented as a way to protect fragile items.

Though that may seem odd, these types of shifts in use happen all the time. A product starts out in one lane, then as people get more access, they start using it in new and exciting ways. In fact, we’re starting to see one happen right now with a tool commonly associated with customer support: the shared inbox.

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You can immediately process an email, but only if it will take less than 2 minutes. This 2-minute rule enables you to reply to important emails, or take an action that has a priority. On the flip side it will protect your precious time from less important emails. Processing an email can mean several things like sending a reply, creating a to-do, or sharing an update to a colleague. As long as it takes you less than 2 minutes.

If you need more than 2 minutes to process the email, you can postpone it. My trick is to “Star” an email so it shows up in my Starred folder. Moving the email from the Inbox to Starred is primarily a mental win as it allows you to achieve Inbox Zero, and you know that everything in Starred requires a bit more attention.

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You can immediately process an email, but only if it will take less than 2 minutes. This 2-minute rule enables you to reply to important emails, or take an action that has a priority. On the flip side it will protect your precious time from less important emails. Processing an email can mean several things like sending a reply, creating a to-do, or sharing an update to a colleague. As long as it takes you less than 2 minutes.

If you need more than 2 minutes to process the email, you can postpone it. My trick is to “Star” an email so it shows up in my Starred folder. Moving the email from the Inbox to Starred is primarily a mental win as it allows you to achieve Inbox Zero, and you know that everything in Starred requires a bit more attention.

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As we started working on increasingly more projects we ran into increasingly more pain points within JIRA. So many steps had to be followed to set up a project, the loading time of the tool was far from great and it felt like we used only half of JIRA's features.

We’ve researched different project management tools and tried them out with a small group and wrote down the pros and cons and discussed them with each other. In the end we came to the conclusion that Linear is the best fit for Yummygum in (almost) every way, for project managers as well as our designers.

  1. A few pros of Linear that we’re still happy with every day:
  2. Overall everything works blazing fast (both in the browser and desktop app);
  3. You can create and use templates for issues;
  4. Setting up a project is done in a few clicks.

Have you ever wondered if uploading videos to YouTube daily can help grow a small channel? I tried it, and this is what happened. Short Backstory for Context. I’ve been creating educational faceless YouTube channels since 2016.

Amanda SmithChief Editor at New Yorker

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When we create issues in Linear we aim to avoid ambiguity at all costs. We need every single issue to be 100% clear to our designers. This means a clear title, but also a clear description.

To make creating such an issue as simple as possible, we use Issue Templates. This imports a pre-defined text that already contains most of the relevant information for that specific issue. This means we only have to make a few small additions. It saves a lot of time (we love that!).

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